Who is Spilt Milk?

• We are a women-owned, cottage bakery specializing in gluten free baked goods. We focus on fresh, local and ethically sourced ingredients to bring you the best products possible!

Where are you located?

• We are located in Seattle’s Ballard neighborhood.

What is a cottage bakery?

• We are a licensed bakery, working and operating out of a residential studio kitchen.

Are you gluten free?

• Yes! 100% of our products are gluten free.

What if I have Celiac’s disease?

• We do not use gluten in any of our products and make them in a gluten free home kitchen. However, some of our ingredients come from facilities that could also process gluten. We encourage people with severe allergies to consult with a medical professional before consuming our products.

Can you accommodate dietary restrictions or food allergies?

• Although we do our best to avoid cross contamination, there could still be small traces of allergens.

• As a small bakery, we process everything on the same equipment and our baked goods are made with milk, eggs, soy, peanuts and tree nuts.

Are you vegan?

• No, we are not vegan, but provide a variety of dairy free cupcakes. See our order page for more details.

Where do you source your ingredients?

We use Bob’s Red Mill certified gluten free flours, grains and oats, which make up the base of our baked goods.

We source our chocolate and cocoa from Guittard and Anthony’s Goods, which are certified gluten free, fair trade and organic companies.

Our dairy products - both lactose free and dairy-full - are always fresh and of the highest quality. We source from Organic Valley, Green Valley Lactose Free and Kerrigold USA.

We purchase fresh and local produce from the Pacific Northwest, and do our best to use what is in season.

FOR ORDERS -

How do I get my order?

When you place your order, you can select "Store Pickup" or "Local Seattle Delivery" at checkout.

For Store Pickup -

• Pickup is NOT available on Sunday - Tuesday.

• You will receive an email with pickup information and our Ballard address.

For Local Seattle Delivery -

• Delivery is NOT available on Sunday - Tuesday.

• We charge a $20 - $50 delivery fee, based on the distance from our bakery.

• If interested in this service, please contact us for availability and details before placing your order.

• We do our best to accommodate, but we cannot guarantee delivery as an option.

FOR POP UP ORDERS -

All Pop Up Events are Pickup ONLY.

When you place your order, you will receive an email with pickup information.

ALL ORDERS ARE FINAL SALE. Please see our “Order & Cancellation Policy” below for more information.

What is Spilt Milk’s Order Policy?

By placing your order, you - the customer - acknowledge and agree to the following:

• ALL ORDERS must be submitted at least 3 DAYS in advance, in accordance with Spilt Milk’s order calendar, store hours, and pickup & delivery guidelines.

• You must confirm the pickup time or delivery time and locationat least 24 hours before your scheduled date. Failure to do so may result in cancellation at YOUR EXPENSE.

What is Spilt Milk’s Cancellation Policy?

By placing your order, you - the customer - acknowledge and agree to the following:

• ALL ITEMS are made to order and are FINAL SALE. No returns, refunds, or exchanges are permitted.

• Because each order is custom-made, we are unable to accommodate changes or cancellations once production has started. We kindly ask that you confirm all event details BEFORE placing your order.

  Thank you for your understanding.

Interested in hosting a local event or pop up? We would love to collaborate with you!

Please reach out to tegan@eatspiltmilk.com to connect.